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What to ask when hiring a REALTOR

How to Choose the Right REALTOR®: 10 Questions from Coldwell Banker Momentum Realty, Brokerage

Choosing the right REALTOR® can make a big difference in your home-selling experience. Before signing a listing agreement, ask these key questions to ensure you’re partnering with an agent who has the experience and market knowledge to help you succeed.

10 Questions to Ask Before Hiring a REALTOR®

1. What are your professional credentials and affiliations?

Your real estate professional should be fully licensed in their province and may also be a REALTOR®, a designation requiring membership in the Canadian Real Estate Association. This provides access to the MLS® System, which helps list properties and connect them with buyers through major real estate websites.

2. How many homes have you sold in the past year?

An agent’s track record doesn’t guarantee a quick sale, but it does reflect their experience and consistency. Ask about recent sales, client experience, and price ranges. Look for someone with a proven ability to attract the right buyers and maximize value.

3. Do you specialize in my neighbourhood?

REALTORS® often specialize in specific neighbourhoods or property types, making local expertise a key factor when choosing an agent. An agent with in-depth knowledge of your area and current market trends can position your home more effectively.

Expert Tip:If they can't sell the lifestyle of the neighbourhood, they'll struggle to communicate the full value of your home

4. What is your average list-to-sale price ratio?

This ratio compares the final sale price to the original listing price. It can help you understand how effectively an agent prices and negotiates homes in your market. A top-tier listing agent should consistently sell homes close to (or above) the asking price.

5. Who will be my primary point of contact?

Some REALTORS® work independently, while others operate within a team. Clarify who will handle communication, negotiations, and updates throughout the process so you know exactly what to expect.

6. How do you handle multiple offers?

In competitive markets, multiple offers can happen. Ask how your agent evaluates offers, manages competing bids, and negotiates terms to achieve the best overall outcome - not just the highest price.

7. How do you navigate current mortgage rate fluctuations?

With variable rates stabilizing and fixed rates continuing to adjust, your agent should understand current financing conditions. Ask how they help buyers ensure strong pre-approval, and reduce the risk of deals falling through due to financing.

8. What is your digital marketing strategy?

Most buyers begin their search online. A strong marketing plan should include professional photography, staging guidance, virtual tours, drone footage (where appropriate), social media promotion, and exposure on major real estate platforms.

9. What are your fees and cancellation terms?

Transparency is critical. Discuss commission structures, marketing costs, and what happens if you’re not satisfied with the service. A confident agent will clearly outline all terms and offer flexibility where possible.

10. What is the expected timeline to sell my property?

While no REALTOR® can guarantee an exact sale date, they should be able to provide realistic expectations based on recent local sales data, market conditions, and your property type.

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At Coldwell Banker Momentum Realty, Brokerage we uphold an ongoing commitment to providing an elevated level of personal service. Our clients come first, and as a result, they are able to achieve more than they ever dreamed with their real estate investment.

Because we expect more from our associates, you can expect more from us when it comes to the important sale or purchase of your property. When it comes to your next move, we want you to experience the difference exceptional real estate service can make.

Contact us today, for free real estate advice, to find your nearest sales associate or to find your dream home!

Work with the Right Realtor®

In Canada, REALTORS® are licensed professionals who must follow a strict Code of Ethics. Choosing the right one can make or break your home selling experience. Stick with one REALTOR® who understands your goals and preferences.

See what clients are saying about working with agents at Coldwell Banker Momentum Realty, Brokerage, or Get in touch today to start your own journey.

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    10 Questions to Ask When Hiring a REALTOR

    10 Questions to Ask When Hiring a REALTOR®

    Homeowners should interview a few potential REALTORS® before deciding on one to sell their home. Here are some smart questions to ask:

    1.  How long have you been in the business?
    A freshly-licensed REALTOR® can do a wonderful job and will have up-to-date training; those in the business longer bring more practical experience to the table.

    2.  What is your average list-to-sales-price ratio?
    A competent listing REALTOR® should hold a track record for negotiating sales prices that are very close to list prices.

    3.  How will your marketing plan meet my needs?
    Specifically, how will you sell my home? Where and how often do you advertise? Will you show me a sample flyer? How do you market online?

    4.  Will you provide references?
    Ask if any of the references are related to the REALTOR®. Ask if you can call their references with additional questions.

    5.  What separates you from your competition?
    Key phrases to listen for: assertive, available by phone or e-mail, analytical, professional, reliable, and able to maintain a good sense of humour under trying circumstances.

    6.  May I review documents that I will be asked to sign?
    A good REALTOR® makes forms available to you before you are required to sign them. Ask to see agency disclosure, the listing agreement and seller disclosure.

    7.  How will you help me find other professionals?
    Ask for a written list of referring vendors. Get an explanation if you see the term “affiliated”. It could mean the REALTOR® is getting compensation from vendors.

    8.  How much do you charge?
    You don’t have to ask if the fee is negotiable, since all real estate fees are negotiated. It may be a good idea to ask what their commission fee is for your reference.

    9.  What kind of guarantee do you offer?
    If you sign a listing agreement with the REALTOR® and later find that you are unhappy with the arrangement, will the REALTOR® let you cancel the agreement?

    10.  What haven’t I asked you that I need to know?
    Pay close attention to how the REALTOR® answers this question, because there is always something you need to know--always.

     

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